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Data Collection & Analysis: Explained for Charities

Data Collection & Analysis: Explained for Charities

Learn how charities collect, analyse, and interpret data ethically to turn insight into better decisions, stronger trust, and greater impact.

Feb 10, 2026

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5 min read

Research Tools & Methods for Market Research

Research Tools & Methods for Market Research

A practical guide to research tools and methods, from surveys and interviews to analytics and VoC, helping charities collect ethical, useful insight.

Feb 9, 2026

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5 min read

Types of Market Research Explained

Types of Market Research Explained

How charities use qualitative, quantitative, primary, and secondary research to make better decisions.

Jan 30, 2026

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5 min read

From One-Time Supporters to Lifelong Advocates: Retention & Advocacy

From One-Time Supporters to Lifelong Advocates: Retention & Advocacy

Learn how charities grow sustainably by keeping supporters engaged and turning trust into word-of-mouth impact.

Jan 29, 2026

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5 min read

Customer Experience (CX): Everything You Need to Know

Customer Experience (CX): Everything You Need to Know

How every interaction, emotion, and moment shapes trust, loyalty, and long-term supporter relationships.

Jan 21, 2026

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5 min read

Listen First, Market Better: Voice of the Customer (VoC)

Listen First, Market Better: Voice of the Customer (VoC)

Learn how charities can use real supporter feedback to improve trust, relevance, and long-term impact.

Jan 18, 2026

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4 min read

Speak to the Right People, the Right Way

Speak to the Right People, the Right Way

Learn how charities can increase trust, engagement, and impact by stopping one-size-fits-all marketing.

Jan 10, 2026

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4 min read

Lifetime Value vs ROI: What Really Drives Sustainable Charity Growth

Lifetime Value vs ROI: What Really Drives Sustainable Charity Growth

Learn why long-term supporter relationships often matter more than short-term campaign returns.

Dec 24, 2025

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3 min read

Relationship vs Transactional Marketing Explained for Charities

Relationship vs Transactional Marketing Explained for Charities

Learn the difference between relationship and transactional marketing, and why charities need long-term trust, loyalty, and supporter relationships to grow.

Dec 15, 2025

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4 min read

See Your Charity Through Supporters’ Eyes: Customer Journey Mapping

See Your Charity Through Supporters’ Eyes: Customer Journey Mapping

Learn how to map every touchpoint, remove friction, and create better experiences that lead to trust and long-term support.

Dec 13, 2025

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4 min read

How Loyal Are Your Supporters Really? Understanding Net Promoter Score

How Loyal Are Your Supporters Really? Understanding Net Promoter Score

Learn the simple loyalty metric used by leading organisations - and how charities can use it to grow trust and long-term support.

Dec 7, 2025

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4 min read

How to Build a Brand People Truly Care About: Keller’s Brand Resonance Model

How to Build a Brand People Truly Care About: Keller’s Brand Resonance Model

Learn the four stages that turn awareness into trust, loyalty, and long-term advocacy for your organisation.

Dec 6, 2025

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4 min read

The Secret to Loyal Supporters: Customer Experience Explained

The Secret to Loyal Supporters: Customer Experience Explained

It’s not just ads or sales. Discover the real meaning of marketing — value, customers, and lasting relationships.

Dec 5, 2025

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4 min read

Rethink Value: The Service-Dominant Logic Explained

Rethink Value: The Service-Dominant Logic Explained

Why modern marketing is no longer about products — it’s about relationships, experiences, and co-creating value.

Dec 4, 2025

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5 min read

Set Clear Goals, Get Clear Results: The DAGMAR Framework

Set Clear Goals, Get Clear Results: The DAGMAR Framework

Learn how to define, measure, and improve your advertising and campaign effectiveness with a proven goal-setting model.

Dec 3, 2025

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4 min read

How Supporters Move From Awareness to Action: The Hierarchy of Effects Model

How Supporters Move From Awareness to Action: The Hierarchy of Effects Model

The step-by-step journey people take before they donate, volunteer, or support your cause.

Dec 2, 2025

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5 min read

What Is the Elaboration Likelihood Model? A Simple Guide for Charities

What Is the Elaboration Likelihood Model? A Simple Guide for Charities

It’s not just ads or sales. Discover the real meaning of marketing - value, customers, and lasting relationships.

Dec 1, 2025

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5 min read

Why Messages Succeed - or Fail: The Shannon-Weaver Model

Why Messages Succeed - or Fail: The Shannon-Weaver Model

The classic framework that explains how communication really works and why your message may not land as intended.

Nov 30, 2025

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5 min read

Compete Less, Grow More: Blue Ocean vs Red Ocean Strategy

Compete Less, Grow More: Blue Ocean vs Red Ocean Strategy

Understand the difference between crowded markets and uncontested space and how charities can stand out.

Nov 29, 2025

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4 min read

The SWOT Breakdown Every Charity Should Use

The SWOT Breakdown Every Charity Should Use

A simple but powerful tool to uncover what makes you strong and what could hold you back.

Nov 28, 2025

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4 min read

The External Forces That Shape Every Organisation: PESTEL Analysis

The External Forces That Shape Every Organisation: PESTEL Analysis

Understand the political, economic, social, and environmental forces that influence your marketing decisions.

Nov 27, 2025

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4 min read

Why Some Organisations Thrive: The Resource-Based View Explained

Why Some Organisations Thrive: The Resource-Based View Explained

Discover how internal strengths, not just strategy, determine lasting success for businesses and charities alike.

Nov 22, 2025

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4 min read

The Diffusion of Innovation: Why Some Ideas Spread (and Others Don’t)

The Diffusion of Innovation: Why Some Ideas Spread (and Others Don’t)

Discover how new ideas, products, and campaigns spread and how to inspire adoption for good causes.

Nov 10, 2025

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5 min read

The Psychology Behind Every Sale: Maslow’s Hierarchy of Needs

The Psychology Behind Every Sale: Maslow’s Hierarchy of Needs

From survival to self-actualisation. Learn how every great campaign connects to a human need.

Nov 4, 2025

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5 min read

What is The Psychology Behind Every Yes?

What is The Psychology Behind Every Yes?

Why people intend to act but don’t - and how charities and brands can close that gap ethically.

Oct 31, 2025

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5 min read

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